Improve Your VIP Experience: Flexible Ways to Pay Rent and Build Credit At Crestwood

At Crestwood Apartment Homes, we are committed to providing our VIPs with the best tools to manage their apartment homes effortlessly. We want to highlight the various ways you can handle your monthly rent, including some exciting benefits that help you build your financial future just by living with us.

1. The AppFolio Resident Portal App

The easiest way to manage your living experience is through the AppFolio app. It is a one-stop shop for your most frequent needs:

• Convenient Payments: Set up one-time or automatic payments using a bank account (e-check), credit card, or debit card.
• Split Payments with Flex: We have integrated Flex directly into your AppFolio app. This service allows you to split your rent into two payments throughout the month. Flex pays your rent to us in full and on time, while you pay them back on a schedule that fits your cash flow.
• Full Transparency: View your current balance, previous statements, and full payment history anytime.

2. Build Your Credit for Free with Pinata

Your consistent rent payments should work for you. We are proud to offer Free Positive Rent Payment Reporting to major credit bureaus through our partner, Pinata.

• How it works: You will receive an email invitation from Pinata to sign up for this service. Once you are enrolled, your on-time payments are reported to the credit bureaus.
• The Benefit: This helps you build your credit score over time without any extra cost. It is our way of rewarding your reliability and helping you reach your long-term financial goals. (Please note: we do not utilize any resident reward or marketplace features through Pinata; this service is strictly for your credit reporting benefit.)

3. More Ways the App Helps You

Beyond payments, the AppFolio app remains your primary tool for staying connected with our Lake Forest community. You can:

• Submit Maintenance Requests: Easily upload photos and descriptions of any needed repairs.
• Manage Renter's Insurance: Access your policy or update your provider details.
• Stay Informed: Contact the office via text or phone, update your contact preferences, and access your lease documents.

At Crestwood Apartment Homes, we treat every resident like a VIP. Whether you are looking for more flexibility with Flex or looking to boost your credit score through Pinata, we are here to support your lifestyle.